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Onboarding

When approved, PolySwarm will require a Know Your Customer (KYC) check so we understand who owns and operates the Engine.

You will be asked to submit:

  • Personal identification information
  • A government-issued ID (passport preferred)

You will also receive an Engine Provider Agreement for signature. We must have a signed agreement in place before we can proceed to provisioning.

Onboarding checklist

  • KYC completed
  • Engine Provider Agreement signed
  • Deployment model confirmed (PolySwarm-hosted or Partner-hosted)
  • Technical details provided (see below)

Technical information

PolySwarm-hosted Engines

If you have chosen to deploy your Engine through PolySwarm, and allow us to host it we will need additional technical information:

  • Is the Engine containerized, what is the image size, and how can we access the image?
  • What is the update mechanism, and how often does it update?
  • Does it require internet access?
  • What resources are required (memory, CPU, disk)?
  • If it is Windows-based, can it run under Wine?

Partner-hosted Engines

If you choose to host the Engine yourself, then the process is:

  1. PolySwarm creates the Engine in a development state until verification is complete
  2. You create engine webhooks in your team account, connect an engine webhook to the Engine to begin testing.
  3. Test in the Development Community: Send test bounties to confirm the Engine processes artifacts and responds correctly
  4. Request verification: When ready, request verification from the My Engines tab in your Team.

Verification Failure Reasons

During verification testing, common issues include:

  • Slow or inconsistent responses
  • Incorrect verdict formatting or missing required fields
  • Accuracy problems across benign and malicious samples
  • Unexpected errors during bounty processing
  • If verification fails, fix the issues, re-test in the Development Community, then request verification again.

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